Domestic staff preparing a formal drawing room

Service Detail

Domestic Staff & Couples

Private household support, thoughtfully matched

Domestic staff bring continuity and care to the daily life of a private residence. Housekeepers, cooks, drivers and household assistants may fulfil an individual brief or work alongside an established team. A domestic couple offers another arrangement: two people combining complementary strengths and sharing responsibility for the way a home is run. Each approach begins with the practical rhythm of the residence.

The founder’s experience within UHNW households informs how Assel Maison considers both individual staff and couples. We personally assess and reference candidates, and shortlisted candidates undergo appropriate DBS checks and sign NDAs. Where a household requires it, our network includes Arabic-speaking candidates and professionals with GCC household experience.

Expertise

Areas of Experience

01

Complementary Household Skills

Bringing together complementary strengths so that domestic responsibility is covered with ease.

A domestic couple may divide the work according to experience and preference. One partner might lead on housekeeping, household management, cooking, or hospitality, while the other may take responsibility for driving, property maintenance, or external grounds. The precise division is shaped around the residence. What matters is a shared understanding of the standards, communication, and discretion that allow two people to work as one household unit.

02

Residence Management & Hospitality

Keeping a home welcoming, organised, and ready for the principal, family, and guests.

Individual domestic staff and couples contribute to a residence’s daily operation within their agreed responsibilities. They may coordinate routines, prepare rooms, support meals and entertaining, receive deliveries, and keep the household moving without unnecessary interruption. Their presence can be warm without being intrusive. Clear responsibilities help each person understand when to take ownership, when to liaise with another member of staff, and when the principal’s privacy should take precedence.

03

Property, Driving & External Care

Covering the practical responsibilities that extend beyond the rooms of the house.

Depending on the brief, a domestic couple may share responsibility for a property’s exterior presentation, local errands, driving, basic maintenance coordination, and the readiness of outbuildings or grounds. These tasks are not separate from hospitality: a well-prepared arrival, a cared-for garden, and a smoothly managed supplier visit all contribute to the feeling of a residence that is properly looked after.

04

Compatibility & Discretion

Finding a couple whose working relationship is suited to the intimacy of private service.

A successful domestic couple placement depends on more than two strong CVs. The partners need complementary temperaments, a practical way of resolving decisions, and an understanding of the boundaries of live-in household work. Assel Maison considers how a couple communicates, responds to changing priorities, and protects confidentiality, as well as the specific skills each person brings to the appointment.

05

Live-In & Multi-Property Working

Supporting residences that require flexibility between locations, seasons, and changing household patterns.

Some couples work in one principal residence; others support a London home, a country property, or residences overseas. The arrangement may involve preparing a property before arrival, moving with the household, or coordinating with local staff in another home. A clear brief allows us to explore the practical rhythm, accommodation, travel expectations, and responsibilities that will make the placement sustainable for both the household and the couple.

06

Individual Domestic Staff

Defining individual appointments around the practical needs of a private home.

A housekeeper may focus on daily presentation and laundry, a cook on household meals and kitchen organisation, a driver on journeys and errands, or a household assistant on varied practical support. An individual appointment should have clear duties and reporting lines, whether the person works independently or alongside a larger team. Assel Maison presents personally assessed and referenced candidates, with aftercare once an appointment begins.

Enquire

Discuss your requirements

Provide details of your requirements. You will hear from us personally within one business day.

Submit a Client Brief